Privacy Policy – Planet Miles

Last Updated: October 2025

Planet Miles ("us", "we", or "our") operates the website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, especially our contact form, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number (if provided)
  • Details related to your travel inquiry (e.g., preferred destination, message)

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Data

Planet Miles uses the collected data for various purposes:

  • To provide and maintain our Service
  • To respond to your inquiries and fulfill your requests for travel planning
  • To provide customer support
  • To monitor the usage of our Service to detect and prevent technical issues
  • To improve the overall quality and security of our website

Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. We use cookies primarily for basic website functionality and analytics to understand how our site is used.

Data Sharing

We do not sell, trade, or rent your Personal Data to others. We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., IT support), so long as those parties agree to keep this information confidential.

We will not share your data with third-party advertisers. We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect the security of our Service.

User Rights

You have the right to access, update, or request deletion of your Personal Data. If you have submitted information to us via our contact form, you can request to receive an exported file of the personal data we hold about you.

To exercise these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: